PAYMENT OPTIONS: We accept checks, Paypal and all MAJOR credit cards. Payment must be received within 7 days of closing, or buyer forfeits all rights to purchase. If you don't have a paypal account and wish to pay directly by credit card, please call us at 714-662-7433 and mention you wish to pay for an ebay item. RETURN POLICY: We offer a 7 day return policy on most of the items we carry. Please refer to the return section of this listing for details and eligibility. If for any reason you are not satisfied with your purchase, we will offer product exchange of equal value or full refund minus shipping fees and a 15% restock fee once item is returned. Please contact us via email or call us at 714-662-7433 for an RMA number and instructions before returning any items for any reason SHIPPING: Most of our items are in stock and ship same day. Shipments to U.S addresses are usually delivered within 2-5 business days. In the unlikely event the item is on backorder from the manufacturer, we will immediately notify you after the transaction and give you an exact idea of when the item will be delivered to you. On large items shipping may be shipped via UPS Ground (6-9 business days). Shipping fees are set at a standard flat rate. If you need the item immediately, please e-mail us to request express shipping rates. Please review our feedback regarding shipping. We are very proud of the fact that we get 99% of the orders to the customers within 2 days. Shipping fees are not refundable and will only be given on a case-by-case basis. SUPPORT: We are an actual authorized two way radio dealer and our store is located in Orange County California. Our store hours are Monday-Friday 9-5PM and we are closed on all major holidays. Please feel free to ask us any questions you may have before purchasing. Remember we are here to help you and make this a easy transaction. Our goal is to ensure all customers are 100% satisfied with their transaction. Any reasonable requests will be granted. FEEDBACK: We try are very best to serve each customer with outstanding service. When you receive your order please leave 5 star positive feedback for us. If you feel we do not deserve it please contact us and let us know what we need to improve on or what we can do to earn a 5 star positive feedback from you. We truly care and would appreciate the feedback.
If you feel your item is not in the condition described, DO NOT leave negative or natural feedback. Please contact us through eBay for a possible resolution. Bidders who fail to make payment for their purchase or contact us within 7 days will be reported to eBay as non-paying bidders and will be blocked from all future sales.
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